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Understandability

Characteristic Name: Understandability
Dimension: Usability and Interpretability
Description: The data is understandable
Granularity: Information object
Implementation Type: Process-based approach
Characteristic Type: Usage

Verification Metric:

The number of tasks failed or under performed due to the lack of understandability of data
The number of complaints received due to the lack of understandability of data

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines: Scenario:
Ensure that appropriate signs/language is used to strenthen the readers understanding about the information object (1) Poor, good, excellent is more suitable than 1, 2,3 as ratings to compare two factors
Avoid any possibility of ambiguity in understanding data with the inclusion of footnotes, legend etc. (1) Footnote : Total price includes GST.
Provide supplements to understand the content of non-text and non-numeral information (e.g.. Images) (1) A location in a plan can be identified by the coordinates
Ensure that data are concisely represented without being overwhelmed (1) Focussed on one topic
Convenient and user friendly (more natural) formats are used for structured attributes like dates, time, telephone number, tax ID number, product code, and currency amounts (1) U.S. phone number formats [+1(555)999-1234]
Appropriate fonts and styles are used to improve the clarity of the content (1) Headings are marked in bold letters, Totals figures are are marked with bold numbers

Validation Metric:

How mature is the process to maintain the understandability of data

These are examples of how the characteristic might occur in a database.

Example: Source:
a Social Security number must consist of nine numeric digits. If this is your only definition, you will find that all values that are blank, contain characters other than numeric or contain less than or more than nine digits. However, you can go further in your definition. The government employs a scheme of assigning numbers that allows you to examine the value in more detail to determine if it is valid or not. Using the larger rule has the potential for finding more inaccurate values. J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition: Source:
The data element is used only for its intended purpose, that is, the degree to which the data characteristics are well understood and correctly utilized. B. BYRNE, J. K., D. MCCARTY, G. SAUTER, H. SMITH, P WORCESTER 2008. The information perspective of SOA design Part 6:The value of applying the data quality analysis pattern in SOA. IBM corporation.
1) Periodic Reports, such as Financial Statements, Annual Reports, and Policy and Procedure Manuals should have a standard format with a style sheet that presents the information in a consistent and easily read and understood format.

2) The Characteristic in which Information is presented in a way that clearly communicates the truth of the data. Information is presented with clear labels, footnotes, and/or other explanatory notes, with references or links to definitions or documentation the clearly communicates the meaning and any anomalies in the Information.

ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing.
Usability of data refers to the extent to which data can be accessed and understood. HIQA 2011. International Review of Data Quality Health Information and Quality Authority (HIQA), Ireland. http://www.hiqa.ie/press-release/2011-04-28-international-review-data-quality.
A good presentation provides the user with everything required for the correct interpretation of information. When there is any possibility of ambiguity, a key or legend should be included. LOSHIN, D. 2001. Enterprise knowledge management: The data quality approach, Morgan Kaufmann Pub.
Is the information understandable or comprehensible to the target group? LOSHIN, D. 2006. Monitoring Data quality Performance using Data Quality Metrics. Informatica Corporation.
1) The extent to which the content of an object is focused on one topic.

2) The extent of cognitive complexity of an information object measured by some index or indices.

3) The extent to which the model or schema and content of an information object are expressed by conventional, typified terms and forms according to some general-purpose reference source.

STVILIA, B., GASSER, L., TWIDALE, M. B. & SMITH, L. C. 2007. A framework for information quality assessment. Journal of the American Society for Information Science and Technology, 58, 1720-1733.
1) Data are compactly represented without being overwhelmed.

2) Data are clear without ambiguity and easily comprehended.

WANG, R. Y. & STRONG, D. M. 1996. Beyond accuracy: What data quality means to data consumers. Journal of management information systems, 5-33.

 

Value consistency

Characteristic Name: Value consistency
Dimension: Consistency
Description: Data values are consistent and do not provide conflicting or heterogeneous instances
Granularity: Element
Implementation Type: Rule-based approach
Characteristic Type: Declarative

Verification Metric:

The number of inconsistent data values reported in an attribute per thousand records

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines: Scenario:
For critical data elements provide standard classifications (values lists) for data entry interfaces and restrict arbitrary values across the system (1) Country, city are taken from a standard list.
(2) Generally accepted industry classifications are used to analyse customers industry wise (Education, Banking & Finance, Medical, Manufacturing…….
When data elements are combined for specific identification/management/accounting purposes, standardise such combinations and use them across the system. (1) Customer and sales order are combined for identification purposes
(2) Costs of wastage are associated with individual orders they are incurred and managed.
Define data attributes in such a way that data values are atomic and hence consistency can be maintained for any form of aggregation or consolidation Name is divided into first name Middle name and Last Name
Maintain consistency in using unit of measures across different tables and different data bases Sales price is in $ in Sales table and Accounts receivable ledger

Validation Metric:

How mature is the creation and implementation of the DQ rules to maintain value consistency

These are examples of how the characteristic might occur in a database.

Example: Source:
School admin: a student’s date of birth has the same value and format in the school register as that stored within the Student database. N. Askham, et al., “The Six Primary Dimensions for Data Quality Assessment: Defining Data Quality Dimensions”, DAMA UK Working Group, 2013.
For example, data are inconsistent when it is documented that a male patient has had a hysterectomy. B. Cassidy, et al., “Practice Brief: Data Quality Management Model” in Journal of AHIMA, 1998, 69(6).
the name of the city and the postal code should be consistent. This can be enabled by entering just the postal code and filling in the name of the city systematically through the use of referential integrity with a postal code table Y. Lee, et al., “Journey to Data Quality”, Massachusetts Institute of Technology, 2006.
the data values ST Louis and Saint Louis may both refer to the same city. However, the recordings are inconsistent, and thus at least one of them is inaccurate. J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition: Source:
Domain Level: The data values persist from a particular data element of the data source to another data element in a second data source. Consistency can also reflect the regular use of standardized values, articularly in descriptive elements. Entity Level: The entity’s domains and domain values either persist intact or can be logically linked from one data source to another data source. Consistency can also reflect the regular use of standardized values particularly in descriptive domains. B. BYRNE, J. K., D. MCCARTY, G. SAUTER, H. SMITH, P WORCESTER 2008. The information perspective of SOA design Part 6:The value of applying the data quality analysis pattern in SOA. IBM corporation.
Determines the extent to which distinct data instances provide nonconflicting information about the same underlying data object. For example, the salary range for level 4 employees must be between $40,000 and $65,000. G. GATLING, C. B., R. CHAMPLIN, H. STEFANI, G. WEIGEL 2007. Enterprise Information Management with SAP, Boston, Galileo Press Inc.
Data is consistent if it doesn’t convey heterogeneity, neither in contents nor in form – anti examples: Order.Payment. Type = ‘Check’; Order. Payment. CreditCard_Nr = 4252… (inconsistency in contents); Order.requested_by: ‘European Central Bank’;Order.delivered_to: ‘ECB’ (inconsistency in form,because in the first case the customer is identified by the full name, while in the second case the customer’s acronym is used). KIMBALL, R. & CASERTA, J. 2004. The data warehouse ETL toolkit: practical techniques for extracting. Cleaning, Conforming, and Delivering, Digitized Format, originally published.
Consistency can be curiously simple or dangerously complex. In its most basic form, consistency refers to data values in one data set being consistent with values in another data set. Two data values drawn from separate data sets may be consistent with each other, yet both can be incorrect. LOSHIN, D. 2001. Enterprise knowledge management: The data quality approach, Morgan Kaufmann Pub.
In its most basic form, consistency refers to data values in one data set being consistent with values in another data set. A strict definition of consistency specifies that two data values drawn from separate data sets must not conflict with each other, although consistency does not necessarily imply correctness. LOSHIN, D. 2006. Monitoring Data quality Performance using Data Quality Metrics. Informatica Corporation.
Consistency, in popular usage, means that two or more things do not conflict with one another. This usage extends reasonably well to data values, although a bit of added discipline is desired. REDMAN, T. C. 1997. Data quality for the information age, Artech House, Inc.